On May 11th, 2017, Columbia County Pathways to Recovery launched a recovery helpline. The helpline, which can be reached by calling 877-HOPE-365 (877-467-3365); 9am to 9pm 7 days a week / 365 days a year, offers the following services:
We are not a crisis hotline. If you are in a crisis situation, you should call the Columbia-Greene Mobile Crisis Assessment Team (MCAT) at 518-943-5555. They operate 12pm – 7pm / 7 days a week. If you have a medical emergency, you should dial 9-1-1 immediately.
Our Recovery Helpline is staffed by trained volunteers. Most have some type of experience with the recovery community; either from personal experience or with a loved one. We’re here to help and to provide hope.
Everyone deserves to find the path to recovery that works for them. There is help and there IS hope in recovery.
If you are interested in learning more about volunteering for our recovery helpline, please send us an email and we’ll send the information right out to you.
Helpline Volunteers
We are always looking for more volunteers who are interested in being trained to staff the helpline. Helpline shifts are 4 hour blocks; 9am – 1pm | 1pm – 5pm | 5pm – 9pm. You can answer calls from your home or office using our helpline phone software and there is no need to travel to a central location to work your shift. We provide you training and ongoing support while you are a helpline volunteer.
If you are interested in becoming trained to take 1 shift per week (or more depending on your availability), please get in touch so we can talk further with you about it.
Download our information packet and volunteer application below.
Download our Application to be a Helpline Volunteer
Helpline Volunteer Application (pdf)
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