
On May 11th, 2017, Columbia County Pathways to Recovery launched a recovery helpline. In January 2026, we increased our service and resources and are now known as the Recovery HOPE LINE. The hopel ine, which can be reached by calling 877-HOPE-365 (877-467-3365); 9am to 9pm 7 days a week / 365 days a year, offers the following services:
We are not a crisis hotline. If you are in a crisis situation, you should call the Columbia-Greene Mobile Crisis Assessment Team (MCAT) at 518-943-5555. They operate 12pm – 7pm / 7 days a week. If you have a medical emergency, you should dial 9-1-1 immediately.
Our Recovery Hope line is staffed by trained volunteers. Most have some type of experience with the recovery community; either from personal experience or with a loved one. We’re here to help and to provide hope.
Everyone deserves to find the path to recovery that works for them. There is help and there IS hope in recovery.
If you are interested in learning more about volunteering for our recovery hopeline, please send us an email and we’ll send the information right out to you.
NEW FOR 2026 -
Expansion into a Community HOPELINE, extending its resources and capacity to better serve the residents of our community. The Hopeline is available seven days a week, from 9:00 AM to 9:00 PM, providing vital support for those seeking community resources, mental health services, or assistance with substance use disorders.

We are always looking for volunteers interested in helping with events, community meetings, and outreach efforts.
Volunteering with us is a great way to give back while gaining valuable experience—we’re happy to provide letters of recommendation, verified volunteer hours, and meaningful resume-building opportunities.
Download our information packet and volunteer application below.
Download our Application to be a Hopeline Volunteer
Hopeline Application-fillable-New-02-2026 (pdf)
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